CV_P.01
Thái Đăng Duy
Operations & Infrastructure Builder
Profile
Over 10 years in retail, warehouse, inventory, and regional logistics operations. Experienced in managing goods movement, inventory accuracy, workforce coordination, and delivery performance. Currently building ERPNext, automation, and infrastructure systems based on real operational experience from warehouses, retail stores, and delivery networks. I believe good operations require the right goods, delivered on time, supported by accurate information.
Operating Philosophy
Right goods
Right time
Right data
Experience
Independent Systems Builder
Self-directed Learning & Open Source Development
- Spent the last year building and operating my own infrastructure, automation, and ERP environments.
- Worked hands-on with Linux VPS, Docker, NetBird, ERPNext, n8n, PostgreSQL, and operational monitoring systems.
- Developed open-source and personal projects focused on workflow automation, access governance, attendance systems, and business analytics.
- Continued applying lessons from warehouse, retail, and logistics operations to system design and process automation.
Viettel Post Joint Stock Corporation
Regional warehouse operator
- Operate and coordinate regional warehouse processing activities.
- Handle inbound, outbound, and inventory data by operating shift.
- Ensure complete, correct, and on-time dispatch to post office routes inside and outside the province.
- Track first-mile, middle-mile, and last-mile continuity and parcel service quality.
- Intervene in sorting operations to prevent overload and bottlenecks.
- Assign delivery routes and monitor delivery time and courier workforce quality.
- Handle complaints and customer care cases.
Bach Hoa Xanh Trading Joint Stock Company
Assistant store manager
- Supported store operations and revenue growth.
- Rolled out promotions and tracked campaign performance.
- Controlled ordering, receiving, and FMCG/FRESH workflows.
- Controlled merchandising layout, FIFO, and inventory accuracy.
- Managed store staff and resolved internal conflicts.
An Thai Khang Joint Stock Company
Warehouse and logistics department head
- Managed, trained, and guided warehouse logistics staff.
- Coordinated goods movement while maintaining accurate inventory and minimum stock levels.
- Controlled storage time and goods transfers between company warehouses.
- Coordinated delivery operations and expanded delivery coverage.
- Built operating rules, department procedures, and warehouse logistics development plans.
- Owned department operations and cost responsibility.
Mobile World Joint Stock Company
Store manager
- Responsible for day-to-day retail operations, including sales performance, inventory accuracy, merchandising standards, customer service, and team management.
- Coordinated store activities to maintain pricing compliance, FIFO execution, stock availability, and store procedures ran consistently across shifts.
- Worked closely with area managers to hit monthly revenue targets and improve customer satisfaction.
- Managed recruitment, staff development, performance reviews, and fixing day-to-day problems on the floor.
- Handled customer complaints and escalations within 24 hours.